This master’s programme confers a degree
Starting Date
September, 2024
Duration
2 semesters
Schedule
18h30 until 21h30
Application period
Available soon
Tuition fees*
Available soon
Language
Portuguese
Partner:

Welcome to the Executive Master’s in Management of Retail Operations.
The world of retail is constantly evolving and is an increasingly important sector in the Portuguese economy.
As such, this programme has met the needs of professionals in this sector who want to take their careers to the next level.
Our commitment is to provide the knowledge and skills to enable the challenges and capitalise on emerging opportunities. Our Faculty comprises renowned experts in retail operations management, and we are committed to providing a practical, relevant and up-to-date education. In addition, we highly value interaction and collaborative learning. In this sense, students can interact with colleagues who share their passion for retail and bring their wealth of experience to the classroom.
The Executive Master’s in Retail Operations Management will enrich your career and broaden your perspectives.
Teresa Proença
Director of the Master in Management of Retail Operations
Masters > Master in Management of Retail Operations
Course Name | Learning hours | Classes | Credits |
---|---|---|---|
Decision Analysis | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
Business Analytics for Retail | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
E-Commerce and Digitalization | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
Customer Experience Management | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
Management of Health and Well-being in Retailing | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
Performance Management in Retail | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
Retail Management | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
Leadership and Team Management | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
Retail Operations and Merchandise Management | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
Store Planning | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
Project | 30 |
Masters > Master in Management of Retail Operations
Target group
This programme is aimed at professionals in the job market for at least five years, preferably in the retail sector.
The programme is aimed at technicians and managers who wish to develop their knowledge and skills in retail operations management.
Masters > Master in Management of Retail Operations
Career opportunities
After completing the Executive Master’s in Management of Retail Operations, graduates will be well prepared to develop a rewarding and challenging career in this sector. Career opportunities are vast and include:
- Leading teams and managing day-to-day operations to ensure the success of a shop or branch
- Managing logistics, value chain and operations to optimise the efficiency of operations
- Preparing and overseeing online strategies, digital sales and the online customer experience
- Offer expertise in retail operations management to consulting and retail companies looking for specialised guidance
- Create and manage your own business in the retail sector, online or physical
- Improve customer satisfaction by creating and managing exceptional experiences.
Contact us
If you wish to receive more information about this executive master, or if you have any questions, please do not hesitate to contact us by filling in the form below.
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