This master’s programme confers a degree
Duration
2 semesters
Schedule
18h30 until 21h30
Tuition fees*
National: 5950€
International: 10000€
Language
Portuguese
* Tuition fees for the academic year 2024/25. More information here.
Partner:
Welcome to the Executive Master in Management of Retail Operations.
The use of new retail management tools aligned with industry trends, combined with the best scientific and analytical knowledge, is essential for the development of your organisation.
In this programme, you will gain a more integrated view of Retail Operations Management, strengthen your skills, and acquire new capabilities to analyse and intervene in the challenging business contexts of the sector, propelling your career to a new level of management.
Our aim is to create a flexible environment tailored to your professional reality, where collaborative knowledge acquisition, analysis, reflection, and the sharing of experiences enable you to face challenges and capitalise on emerging opportunities. The combination of leading academics and professionals ensures practical, versatile learning focused on decision-making and leadership.
This Executive Master is the decisive step to advancing your career and making a significant, sustainable, and ethical impact on your organisation and society.
Dalila Martins Fontes
Director of the Master in Management of Retail Operations
Masters > Master in Management of Retail Operations
| Course Name | Learning hours | Classes | Credits |
|---|---|---|---|
| Decision Analysis | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
| Business Analytics for Retail | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
| E-Commerce and Digitalization | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
| Customer Experience Management | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
| Management of Health and Well-being in Retailing | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
| Performance Management in Retail | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
| Retail Management | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
| Leadership and Team Management | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
| Retail Operations and Merchandise Management | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
| Store Planning | 21 hours | 6 hours face-to-face + 15 hours synchronous distance learning | 3 |
| Project | 30 |
Masters > Master in Management of Retail Operations
Target group
This programme is aimed at professionals in the job market for at least five years, preferably in the retail sector.
The programme is aimed at technicians and managers who wish to develop their knowledge and skills in retail operations management.
Masters > Master in Management of Retail Operations
Career opportunities
After completing the Executive Master’s in Management of Retail Operations, graduates will be well prepared to develop a rewarding and challenging career in this sector. Career opportunities are vast and include:
- Leading teams and managing day-to-day operations to ensure the success of a shop or branch
- Managing logistics, value chain and operations to optimise the efficiency of operations
- Preparing and overseeing online strategies, digital sales and the online customer experience
- Offer expertise in retail operations management to consulting and retail companies looking for specialised guidance
- Create and manage your own business in the retail sector, online or physical
- Improve customer satisfaction by creating and managing exceptional experiences.
Contact us
If you wish to receive more information about this executive master, or if you have any questions, please do not hesitate to contact us by filling in the form below.
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